Honing in on user empathy is a must—it's about deeply understanding our users' needs and experiences, enabling us to craft products that truly resonate and improve their day-to-day lives.

USER EMPAHTY


BEST FREE Course

  • Cost: Free (fee for a certificate)

  • Duration: 10 hours

  • Pros:

    • Provides in-depth understanding of human cognition.

    • Enhances skills in user empathy and psychology, beneficial for product design.

  • Cons:

    • May not apply to all product manager positions or customer use cases

  • Format: Online, self-paced learning

PM QUICKIE

BEST Quick Course that you can complete in 1-2 days

  • Cost: Free with first month free trial of LinkedIn Learning.

  • Duration: 2-3 hours

  • Pros:

    • The course is short, making it easy to complete in a single day.

    • Covers basics of AI and Machine Learning

    • Designed to explain the benefits and value of cognitive technologies to business leaders, decision makers, and others who want to understand their impact on business

  • Cons:

    • May be too focused on Artificial Intelligence, and may not focus so much on impact on other areas of Cognitive Science and User Empathy

    • Focus more on “what” and “why”, not so much “how”

  • Format: Online, self-paced learning